How long does a standard watch repair take?

Most routine jobs—like a quick watch battery replacement or fitting a new watch strap—can be done on the spot or within a few hours. For more involved work, such as a full mechanical movement service, fixing water damage, or sourcing specialized brand parts, it typically takes between 1 to 3 weeks. We always test your watch for accuracy and water resistance before handing it back, so we never rush quality work.

How much will it cost to repair my watch?

Every watch is unique, so prices depend on the brand, movement type, and required parts. Simple jobs like battery replacements or strap adjustments start at a fixed, affordable rate. For full services or complex repairs, we provide a free, no-obligation quote up front after inspecting your timepiece. There are no hidden fees—we won’t start any work until you give us the green light.

Is my watch safe in your hands?

Absolutely. We treat every timepiece—whether it’s a family heirloom, an everyday reader, or a high-end luxury watch—with the highest level of care. Your watch is stored securely throughout its time with us, and our workspace is fully equipped with professional horological tools to ensure it remains scratch-free and protected.

Why should I service my mechanical watch if it’s still working fine?

Think of a mechanical or automatic watch as a fine automobile engine. Inside, hundreds of tiny gear teeth and pivots move thousands of times an hour. Over time, special synthetic lubricants dry up and tiny dust particles collect, causing extra wear and loss of time accuracy. A full watch service every 3 to 5 years keeps everything running smoothly and prevents costly damage down the line.

Can you make my watch waterproof again after replacing the battery?

Yes! Opening the back of a watch breaks its original seal. When we replace your battery, we also inspect the rubber gaskets, replace them if needed, and perform a pressure test to ensure your watch meets its original water-resistance rating before you take it back out into the rain or pool.

How do I know if my watch has water damage?

If you notice fogging, droplets, or condensation under the watch glass (crystal), your watch has suffered moisture intrusion. If this happens, bring it in immediately! Water causes rapid rusting of delicate steel movement parts. Getting it dried and serviced right away can save your watch from permanent damage.

Do you use genuine replacement parts?

Yes, we source high-quality, manufacturer-approved replacement parts for luxury, mechanical, and vintage watches whenever possible. If an original vintage part is no longer manufactured, we will consult with you on the best high-grade alternative or custom fabrication solutions available.

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